【Tutorial】How to Use LiveChat

【Tutorial】How to Use LiveChat

LiveChat is a live chat tool that can be embedded in websites and applications.

In this article I will explain how to get started and use LiveChat.

The writer of this article

HirokiKitaoka(@kitaokahiro)

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LiveChat

LiveChat is a live chat tool that can be embedded in websites and applications.

Key features include real-time communication, AI-powered chatbots, help desk functionality to convert chats into tickets, knowledge base building, application integration, and improved customer support and sales.

Applicable to a variety of industries and businesses and available on web browsers, desktops, and mobile devices.

LiveChat is used to enhance customer engagement and effective customer support and sales through real-time communication.

 

LiveChat features are summarized as follows

Starter Team Business
Monthly amount $24(2,400円) $49(4,900円) $69(6,900円)
Annual amount $288(28,800円) $492(49,200円) $708(70,800円)
Chat
Customer 100 400 1000
SMS ×
Auto reply 1
Private mode ×

LiveChat offers a 14-day free trial.

\14Days Free/

How to Use LiveChat

Create account

Access the official LiveChat website.

\14Days Free/

Click on “Sign up free”.

Enter the information required for account registration.

Enter your “Email Address” and ”Password”.

Click on “Create account”.

Enter the questionnaire.

Select the appropriate content.

Click “Next”.

Select the appropriate content.

Click “Next”.

Select the appropriate content.

Click “Next”.

Select the appropriate content.

Click “Next”.

Select the appropriate content.

Click “Next”.

Click “Verify your account”.

Go to the LiveChat dashboard.

Upgrade

Click on “14 days”.

Select Annual or Monthly.

Click on “Choose plan” under Business PLAN.

Click on “Go to checkout”.

Enter payment information.

First name Enter First name
Last name Enter Last name
Card number Enter Card number
Expiration date Enter Expiration date
Security code Enter Security code
Country Select your country
Card zip/postal code Enter postal code

Click on “Subscribe now”.

You are now ready to upgrade.

Login

Access the official LiveChat website.

\14Days Free/

Click on “Log in” in the upper right corner.

Enter your “Email Address” and “Password

Click on “Log in”.

Once you are able to log in to LiveChat, you will be taken to the dashboard.

You are now logged into LiveChat.

\14Days Free/

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